Last updated: April 2026
Ping5r is committed to making our platform usable by as many people as possible. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, and we treat accessibility bugs the same way we treat any other serious defect.
We are a small team and we know that our coverage is not yet complete. Live video and some third-party embeds are not fully captioned. A few older custom components still need ARIA labels refined. We prioritize fixes based on reported impact, so please tell us when something blocks you.
If something on Ping5r is unusable for you, or if you need a specific accommodation to participate (for example, an alternative format for account recovery), email support@ping5r.com or reach us through the Contact page. Please include the page URL, the device and assistive technology you are using, and a short description of what went wrong.